Data Deletion

This page explains how to delete your ZONE app account and personal data.

1. Delete your account in the app

You can delete your ZONE account directly in the app using the account deletion option. When you delete your account, ZONE deletes personal data associated with your account, including:

• Account profile, name, email address, profile photo
• Strava and WHOOP connections
• Imported activities and daily metrics
• Training plans and AI-generated summaries
• Raw provider payloads
• Subjective check-ins and derived training features

2. Disconnect Strava or WHOOP

You can disconnect Strava or WHOOP without deleting your full ZONE account. When you disconnect a provider, ZONE stops future syncing from that provider, removes the connection tokens, and no longer imports new data from that provider.

Disconnecting Strava or WHOOP from ZONE does not delete your original Strava or WHOOP account. To delete data stored directly by Strava or WHOOP, you must use the deletion tools or privacy settings provided by those services.

3. Request deletion by email

You may also request deletion by emailing us:

jprietoramosruiz@gmail.com

Please include in your email:

• Your name
• Your ZONE account email
• The connected provider, if relevant (e.g. Strava or WHOOP)
• A clear statement that you want your ZONE account and data deleted

Example: "Please delete my ZONE app account and all associated personal data."

4. Verification

Before deleting data by email request, we may need to verify that you are the account owner. This helps protect your account from unauthorized deletion requests.

5. Deletion timeframe

We aim to process deletion requests as soon as reasonably possible and normally within 30 days. If additional time is required because of technical, legal, or security reasons, we will let you know where required.

6. What deletion does not do

Deleting your ZONE account does not automatically delete:

• Your Google account
• Your Strava account
• Your WHOOP account
• Data stored directly by Google, Strava, or WHOOP
• Data that those providers retain under their own terms and privacy policies

To delete data from those third-party services, you must contact or use the account tools of those services directly.

7. Backups and residual data

ZONE does not intentionally keep separate deleted-account backups. Some limited data may remain temporarily in infrastructure, logs, or security systems where technically necessary or legally required.

8. Questions

For questions about data deletion, contact:
Javier Prieto Ramos
Email: jprietoramosruiz@gmail.com
Country: Spain
Website: www.zonelanding.info